Making sure artists get paid accurately and on time is part of our mission at Tone, and that means we have to have the right info from your team! Below are instructions for a variety of scenarios related to payee management in Tone:

Merging Payee Accounts

If needed, we can merge payee accounts. This might be necessary, for example, if there are duplicate payees or if a payee wants to be paid only through their business entity and a payee account was set up for both the artist and the business. Please contact [email protected] to request this.

Deleting Payee Accounts

In certain scenarios, we can delete payee accounts. If you believe you need to delete a payee account, please contact [email protected] to request this.

Adding Bank or Tax Info for Payee Accounts

Although payees are able to add Bank and Tax info on their own, if an artist would like you to add it on their behalf, we (or they) can add you as a user to their account. Please contact [email protected] to request this.

Adding New Payee Accounts

If you have a new payee to add, you can do so from the Contracts & Catalog tab in Tone! Navigate to Contracts & Catalog > Payees and add the requested information then click “Submit”.

When you’re ready to invite the new payee to Tone, reach out to [email protected] to request an invite be sent. We’ll handle onboarding the new payee from there!