Tone’s Royalty Services team provides both short-term and ongoing support to our clients. Whether you need assistance during onboarding or ongoing help managing complex, time-intensive data workflows, this document outlines the services available beyond those included in our standard subscription tiers. Reach out to [email protected] to get started.
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Unless otherwise specified, services are billed at a rate of $150 per hour, invoiced monthly in 0.1-hour increments. All services and pricing are subject to change.
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| Service Name | Description |
|---|---|
| Distributor Statement Retrieval | Downloading sales statements directly from distributor portals on the client's behalf. |
| Initial Sales File Processing & Setup | Processing the client's first set of sales files, setting up initial file templates, and configuring file sources (including setting up sub-sources) for optimal organization. |
| Ongoing Sales Processing | Processing all client sales files on an ongoing basis. |
| Service Name | Description |
|---|---|
| Distributor Cost Entry (Initial Set) | Extracting and entering all distributor-related costs from the first set of sales statements into the Costs section. |
| Bulk Cost Import & Mapping | Importing the client's first set of costs from an external export and ensuring accurate mapping to the correct catalog items (release, track, or contract). |
| Service Name | Description |
|---|---|
| Catalog Entry (Releases & Tracks) | Entering all releases and tracks into the catalog section from the client's provided source (e.g., spreadsheet, existing database export). |
| Catalog Entry from Sales Statements | Populating catalog information (releases/tracks) based on data found in the client's sales statements. |
| Unmapped Sales | Clearing unmapped sales lines by adding new catalog or adding track/release aliases |
| Payee Contact Information Entry | Entering all necessary payee contact information from the client's source files. |
| Mechanical License/Publisher Setup | Setting up mechanical licenses and entering related publisher information, dependent on client-provided exports or contracts. |
| Comprehensive Data Linking | Performing the crucial step of linking all relevant Contracts, Payees, and Catalog entries together within the system. |
| Contract Creation from Summaries | Creating new Tone contracts based on a provided contract summary or term sheet. |
| Contract Interpretation & Entry | Reviewing and interpreting long-form legal contracts to accurately enter key terms and details into the Tone contract module. |
| Service Name | Description |
|---|---|
| First Interim Royalty Calculation | Running and reviewing the client's very first interim royalty calculation to demonstrate the process and validate the initial setup/data input. |
| Statement Review | Including checking for over/under-recouped costs, unreported sales, huge balance variations from period to period. |
| Service Name | Description |
|---|---|
| Legacy Platform Data Migration (Curve) | A complete service involving the extraction and translation of all core data (Catalog, Contracts, Payees, Sales, Costs, etc.) from a client's previous royalty system into the necessary Tone formats. |
| Service Name | Description | Included with Subscription |
|---|---|---|
| Working Sessions | Focused 30-minute meetings to guide Tone users through specific processes, app sections, or complex scenarios. One “Onboarding Intro Call” included at no charge. | Individual Tier: 0 Sessions |
| Business Tier: 6 Sessions | ||
| Enterprise Tier: 8 Sessions |